PRIVACY POLICY
ART OF STONE USA LLC
Our Privacy Policy were last update on October 10, 2025
Charleston, South Carolina
1. Introduction
ART OF STONE USA LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
By using our website or booking any service, you agree to this Privacy Policy.
2. Information We Collect
We collect information that helps us provide better service to our customers, including:
a) Information you provide directly
• Name, email address, phone number, physical address
• Details related to your project (photos, material type, service area)
• Payment information (via secure payment processors — we do not store card data)
b) Information collected automatically
• IP address, browser type, device type, and general location
• Cookies and analytics data (Google Analytics, Meta Pixel)
These help us understand how visitors use our website and improve user experience.
3. How We Use Your Information
We may use your personal data for the following purposes:
• To respond to your inquiries or service requests
• To create and manage your quote, invoice, or service record
• To send appointment reminders or updates
• To process payments
• To improve our website, services, and marketing performance
• To comply with legal obligations (for example, tax reporting or fraud prevention)
We do not sell, rent, or trade personal information to third parties.
4. Information Sharing and Disclosure
We may share limited information only when necessary:
• With trusted payment processors (e.g., Stripe, QuickBooks, or bank ACH)
• With employees or subcontractors strictly for service performance
• With law enforcement or regulatory authorities if required by law
All partners must follow confidentiality and data protection agreements.
5. Data Retention
We retain customer records only as long as necessary:
• Service and invoice records: up to 7 years (as required for tax and audit purposes)
• Contact details and photos: up to 3 years, unless you request deletion earlier
You can contact us anytime to update or delete your information (see Section 10).
6. Cookies and Analytics
Our website uses cookies to:
• Remember your preferences
• Analyze traffic (via Google Analytics)
• Measure marketing performance
You can control or delete cookies in your browser settings.
Disabling cookies may affect site functionality.8. Warranty and Limitations
7. Data Security
We take reasonable measures to protect your information, including:
• Secure HTTPS encryption
• Encrypted data storage and backup
• Limited employee access to client data
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If you believe a minor has provided us with information, please contact us immediately.
9. Your Rights
Depending on your state or jurisdiction, you may have the right to:
• Access and receive a copy of your data
• Request correction or deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing
To exercise any of these rights, contact us using the details below.
10. How to Contact Us
If you have any questions or wish to update or remove your information:
📧 olga@artofstoneusa.com
📞 (843) 609-3536
📍 Charleston, South Carolina
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new laws or company practices.
All updates will be posted on this page with the revised effective date.
Continued use of our services after such updates constitutes acceptance of the revised Policy.